About Holiday Insurance Web

Holiday Insurance Web was established to offer UK customers comprehensive holiday insurance at competitive low prices.

Our systems and web servers are all FULLY SECURE, so you can purchase from us safe in the knowledge that your personal data will not be compromised in any way.

We are a specialist insurance intermediary and our primary service is to distribute low priced, but high quality holiday insurance cover. We have a range of products including single trip holiday insurance, long stay holiday insurance, annual multi trip holiday insurance, ski holiday insurance and more for individuals, couples and families. Families can benefit from great savings with free cover for children on their parents or guardian's policy. Those with pre-existing medical conditions are invited to apply to have these conditions covered. Our products are designed to meet the needs of holidaymakers as they can be fully tailored to meet each individual's needs.

All our holiday insurance policies are arranged with Professional Travel Insurance Company Limited (PTI) by means of an exclusive price arrangement that allows Holiday Insurance Web to provide very low prices. Our products are only available to UK residents (England, Scotland, Northern Ireland and Wales) aged under 65 years old and are distributed via the Internet and our call centre.

We have a dedicated customer service team available to handle your bookings and amendments to existing holiday insurance policies.

All emergency medical assistance for our products is undertaken by Holiday Insurance Web Assistance on behalf of the underwriter, and all holiday insurance claims are handled by Global Claims Services on behalf of the underwriter, with the exception of legal expenses claims which are handled by Enterprise Insurance Company PLC, also on behalf of the underwriter. These are highly customer-focused and reputable organisations.

All holiday insurance claims must be notified via our claims form. In case of emergency when holidaying, our customers must contact Holiday Insurance Web Assistance via the telephone number provided on their policy schedule; this is provided online with each policy purchase confirmation. Should you need to make a holiday insurance claim or require emergency assistance, these companies have the ability to assist you with professionalism and the minimum of fuss.

Holiday Insurance Web is part of the Collinson Group; an established and respected business in the travel market.

Holiday Insurance Web is a trading style of Astrenska Ltd which is authorised and regulated by the Financial Services Authority. All policies are administered by Astrenska Ltd trading as Holiday Insurance Web.

Astrenska Limited; Reg No. 3924813. Registered in England & Wales. Registered Address: 17 Devonshire Square, London EC2M 4SQ. Astrenska Limited is authorised and regulated by the Financial Services Authority, FSA Reg No. 442233.